Coastal Hens and Bucks respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, submit an enquiry, request a quote, make a booking or communicate with our team.
When you enquire with or book through Coastal Hens and Bucks, we may collect information including:
We may also collect basic website information such as browser type, device information, pages visited and how visitors interact with our website through analytics, cookies or similar technologies.
We use your personal information to:
We only collect information that is reasonably required to provide our services and operate our business.
Coastal Hens and Bucks works with a network of independent venues, entertainers, instructors, transport providers, boat operators, caterers and other event suppliers.
Where required to organise your booking, we may provide relevant details to these suppliers. This may include your name, contact number, event location, date, group size and specific requirements related to your booking.
We do not provide suppliers with information that is not reasonably necessary for them to deliver the booked service.
Payments may be processed through third-party payment providers. Coastal Hens and Bucks does not generally store complete credit or debit card details on its own systems.
Third-party payment providers have their own privacy and security policies governing the information they collect.
Our website may use cookies and analytics tools to understand how visitors use our website and to help us improve our services, advertising and online experience.
Some third-party services, including advertising and social media platforms, may also use cookies, pixels or similar technology.
You can control or disable cookies through your browser settings; however, some website features may not function correctly as a result.
If you subscribe to our mailing list, make an enquiry or otherwise consent to receiving marketing communications, we may occasionally send you information about packages, promotions, events or services.
You can unsubscribe from marketing emails at any time by using the unsubscribe option provided or by contacting us.
Where Australian privacy laws apply to direct marketing, organisations must follow applicable requirements around the use of personal information and opt-out mechanisms.
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
Information may be stored electronically through booking systems, email services, website platforms, cloud services and other systems used in the normal operation of our business.
No online system can be guaranteed to be completely secure.
You may contact Coastal Hens and Bucks if you would like to request access to personal information we hold about you or believe information should be corrected.
We may need to verify your identity before providing access to personal information.
Our website may contain links to venues, suppliers, social media platforms or other third-party websites.
Coastal Hens and Bucks is not responsible for the privacy practices or content of third-party websites.
We may update this Privacy Policy occasionally to reflect changes to our business, website, services or legal obligations.
The most recent version will be published on our website.
If you have questions about this Privacy Policy or how Coastal Hens and Bucks handles your personal information, please contact us through the contact details provided on our website.
